Last updated: [01 11, 2025]
Raja Luck is designed for skill-based entertainment. We want every session to be enjoyable, transparent, and safe. This page explains our principles, the tools we provide to help you stay in control, and where to get help if you need it.
18+ only. Laws vary by Indian state. Please check local rules and play responsibly.
Our Principles
- Skill-based, not chance-based: Outcomes depend on your decisions and strategy.
- Transparency first: Clear wallet, rewards, and promotion rules.
- Safety by design: OTP/2FA, device checks, and anti-abuse systems.
- Player control: Easy tools to set limits, cool-off, or self-exclude.
- Support that listens: 24×7 help via live chat and email.
Tools to Stay in Control
1) Time Limits
Set daily/weekly session limits. When you reach the limit, we’ll show a reminder and block further play until your reset window.
2) Deposit Limits
Choose daily/weekly/monthly deposit caps to manage spend. You can lower limits anytime; raising limits may require a cooling-off period.
3) Reality Checks
Enable periodic in-session reminders (e.g., every 15/30/60 minutes) that show playtime, results, and wallet changes.
4) Cool-Off (Short Break)
Take a 24-hour to 30-day break. You’ll be logged out and prevented from playing until the cool-off ends.
5) Self-Exclusion (Longer Break)
Request self-exclusion for 3–12 months (or longer). We’ll lock gameplay on your account and unsubscribe you from promotional messages. Re-opening may require a formal request and review.
6) Promo Controls
Opt out of marketing emails/SMS/push while keeping transactional alerts (OTP, receipts).
7) Account & Age Checks
We may request KYC (ID/PAN/address) to verify 18+ eligibility and protect against misuse.
Manage all settings via Dashboard → Responsible Gaming or contact Support for help.
Signs You May Need a Break
- Playing longer than planned or skipping routine tasks
- Chasing losses or raising stakes when stressed
- Hiding play from family/friends
- Using funds meant for essentials
If any of the above feel familiar, pause now, set stricter limits, or use cool-off/self-exclusion.
Practical Tips for Smart, Responsible Play
- Plan sessions: Set a time budget and stick to it.
- Separate funds: Keep a small, fixed “play wallet.”
- Practice first: Use practice rounds before spending bonus credits.
- Track accuracy: Focus on formats where your decision-making is strongest.
- Take breaks: Short rests improve judgement.
- Never play to recover losses.
Support & Help
If you’re worried about your play or someone else’s, please talk to us.
- Live Chat: in-app/web, 24×7
- Email:
admin@rajawger.net
We can help you set limits, enable cool-off/self-exclusion, and point you toward professional support resources available in India.
Legal & Compliance
- 18+ only. State restrictions may apply.
- Bonuses/promotions include posted rules (eligibility, validity, playthrough).
- We may limit access by location, device, or verification to comply with law and policy.
FAQs Responsible Gaming
Is Raja Luck gambling?
No. Raja Luck offers skill-based entertainment. Outcomes depend on strategy and decision-making, not pure chance.
How do I set limits?
Go to Dashboard → Responsible Gaming to set time and deposit limits, reality checks, and notifications.
How do I self-exclude?
Choose Self-Exclusion in the Responsible Gaming panel, or contact Support. We’ll lock gameplay for the selected duration.
Can I reverse self-exclusion?
Not during the active period. After it ends, you may request re-activation; we may require a cooling-off and consent checks.
Will I still get promos during exclusion?
No. We’ll pause promotional communications during cool-off and self-exclusion.
Is help confidential?
Yes. Support requests are handled privately under our Privacy Policy.
Cross-Links
How to Play • Offers & Rewards • FAQ • Privacy Policy • Terms & Conditions • Contact